Studio Voucher Support & Booking Information

Here you will find general support information for Bluebird Studios gift vouchers, including booking, printable vouchers, expiry dates, transfer options and what to do if you need help.

If you have a question that is not answered below, please feel free to contact me and I will be happy to help.

Voucher Questions

Q. If I book a voucher online, do I get a printable version?
A. Yes. A glossy printed voucher will be posted out to you. Please allow around two working days for postage.

Q. What services can I use my voucher for?
A. Vouchers can be used for a range of Bluebird Studios services, including recording sessions for singers, musicians, actors, poets, journalists, voice-over artists and performers. Audio and video recording options are available, including green screen and studio video production.

Q. How far in advance do I need to book?
A. I recommend not leaving it until the same week if possible. Availability can vary depending on the time of year. School holidays and busy periods can book up quickly, so it is best to book at least a couple of weeks in advance where possible.

Q. If I run out of time, can I pay for extra hours?
A. Yes, extra time may be available if there is no booking directly after your session. If there is another booking straight after your time, we can arrange another suitable date to continue from where we paused.

Q. If I book a time and cannot attend, do I lose my voucher?
A. No. I understand that genuine reasons can come up and plans sometimes change. If you need to cancel or reschedule, please contact me as soon as possible and we can arrange a new suitable time.

Q. Do the vouchers expire?
A. The voucher expiry date has been extended to two years. This gives people plenty of time to choose a suitable date and get the best from their recording studio experience.

Q. I have lost my voucher. What can I do?
A. If you can provide the name of the person who paid for the voucher, I can usually track down the voucher number and re-issue the details.

Q. Are the vouchers transferable?
A. Yes. Please send me an email from the person named on the original purchase to confirm that they are not using the voucher and would like to transfer it to someone else.

Q. I am having difficulty paying for a voucher online. What should I do?
A. Please contact me and I will assist you as soon as possible.

Q. Are you open on Saturdays and Sundays?
A. Yes. Bluebird Studios is open seven days a week from 9.30am to 10.00pm, subject to availability.

Booking Advice

To get the best from your voucher, it is a good idea to think about what you would like to record before booking. For singers, this may mean choosing songs and checking backing tracks. For voice-over, poetry or spoken word, it helps to have scripts or text prepared in advance.

If you are unsure which voucher or session length is best, please contact me before booking and I will be happy to advise.

Need Help?

If you have a question about buying, booking or using a Bluebird Studios voucher, please get in touch through the contact page.